If you find a print you love and want in our pre-order section be sure to place an order by the cut off date to avoid disappointment. These fabrics take approximately 8 weeks to arrive to us (but can be quicker or longer pending suppliers manufacturing and customs) All pre-order products will be produced and shipped within 2 weeks of receiving fabric. You will receive a notification when your product is being created & also when it is shipped.
We purchase amounts of fabric based on pre-orders. If no orders for a particular print are placed by the cut off date we may not order any of that print and should there be any left over fabric of any print there will be limited products and qty available for sale at a later date. Due to the nature of this ordering and creation process should you cancel your pre-order we will refund you only 50% of the product sale price + shipping fees associated.
Exchanges for change of mind will not be accepted after the cut off date.
By purchasing a pre-order product you confirm and agree to these terms and conditions.
We offer payment plans for our pre-order products. We accept a non-refundable deposit of 50% of the sale price up front and then allow the 8 weeks to pay off the remaining. No product will be shipped until payment is made in full. To organise a part payment plan please contact us on our Facebook Page or Via Email and we will send you an invoice for desired prints and products.
Koda’s Korner reserves the right to cancel any pre-order print for a number of reasons such as not enough orders to make fabric purchase viable or if the manufacturer cancels the round of fabric. Should this occur customers affected will be notified and refunded in full.
Exchanges & Returns
Should a product be faulty or defective it must be returned to Koda’s Korner in the condition it was received (NEW) and once product is inspected and deemed defective or faulty we will exchange, replace or refund the item in full.
We do not exchange for change of mind once your order has started production.
We do not allow refunds or returns for change of mind.
Products on Sale are a final sale. Sale products can not be exchanged or refunded and are sold as is.
Sale products may have some defects or mis prints but should this be the case they will be listed on the website separately and clearly noted with “SECONDS” and a description of what the imperfection may be.
Sale items are subject to the same Exchanges & Returns policy.
Shipping & Transit
Koda’s Korner attempts to ship any products within 2 weeks of order. While we usually ship products faster, delays in production can occur when there is a large quantity of orders and events to cater for. Should there be any delay in your order you will be notified.
We primarily use Australia Post but will also ship with Sendle in order to keep our shipping costs steady and at a low rate. Typically your order will arrive within 1 week of shipping Australia wide and within 3 weeks internationally, however it has been known to take longer and Koda’s Korner is not responsible for delivery times once the package is posted.
In the unlikely event that an order is lost or stolen in transit, Koda’s Korner accepts no responsibility. We recommend using a shipping option that has tracking.
Once a product is shipped, the shipping costs are non-refundable. Should a product need returning the customer is responsible for any and all shipping costs.